Who We Are
HikGuruComps (“we”, “us”, “our”) operates the website www.hikgurucomps.com.
We run UK prize competitions and take your privacy seriously. This Privacy Policy explains how we collect, use and protect personal data when you use our website.
HikGuruComps is operated by the team behind Hik-Guru.co.uk and Hik Guru, a UK based business.
Data Controller: HikGuruComps
Email: support@hikgurucomps.com
Personal Data We Collect
We may collect the following information:
When you create an account or enter a competition
Full name
Email address
Billing and/or delivery address
Phone number (optional)
Entry information, including unique entry numbers
Answers to qualifying skill questions (where applicable)
When you contact us
When you browse our website
How We Use Your Personal Data
We use your information to:
Administer prize competitions fairly and transparently
Process paid entry options and allocate unique entry numbers
Communicate with you about your entries or competitions
Contact winners and arrange prize delivery
Conduct live draws on our YouTube channel
Improve website performance and prevent fraud
Comply with UK legal and regulatory obligations (including tax and record keeping)
We do not sell or rent your personal data to third parties.
Lawful Basis for Processing (UK GDPR)
Under UK GDPR, we process personal data based on:
Contractual necessity – to administer competition entries and prizes
Legal obligation – tax, accounting and regulatory compliance
Legitimate interests – fraud prevention, website improvement
Consent – where you have explicitly provided it (e.g. optional communications)
Payments & Financial Information
All payments are processed securely by third party payment providers, including Worldpay and, where applicable, Stripe.
We do not store or process card details on our servers.
Payment providers handle card data in accordance with PCI-DSS requirements.
Sharing Your Data
We may share limited personal data with trusted third parties only where necessary:
Payment providers (e.g. Worldpay / Stripe) – to process transactions
Courier or delivery services – to deliver prizes
YouTube – where winner entry numbers or first names may be displayed during live draws
Legal or regulatory authorities – where required by law
All third parties are required to handle data securely and lawfully.
Data Retention
We retain personal data only as long as necessary:
Entry and purchase records: up to 6 years (UK tax requirements)
Account data: retained while your account remains active
Inactive accounts: may be deleted after 24 months
Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data (subject to legal obligations)
Restrict or object to processing
Withdraw consent where applicable
To exercise your rights, contact us at support@hikgurucomps.com.
We will respond within 30 days.
Cookies
We use cookies to ensure our website functions correctly and to understand how visitors use our site.
Essential cookies – required for site functionality (e.g. checkout, login)
Analytics cookies – used for anonymous usage statistics (e.g. Google Analytics)
You can control cookies via your browser settings. Disabling cookies may affect site functionality.
Data Security
We use industry standard security measures, including:
Payment security is handled by PCI compliant third party providers.
Changes to This Privacy Policy
We may update this policy from time to time.
Any significant changes will be communicated via the website or email where appropriate.
Contact Us
If you have questions about this Privacy Policy or how your data is handled:
Email: support@hikgurucomps.com
Phone: 0800 599 9535
WhatsApp: 07541 889 864